Our Services
Strategic Consulting
- Regulatory Road Mapping: Guidance on navigating Title 17, Title 22, and HCBS requirements from pre-licensing to operational launch—ensuring nothing falls through the cracks
- Documentation & Application Prep: Support with crafting compliant service designs, facility plans, and licensing submissions aligned with regional and state expectations
- Audit Readiness: Hands-on assistance with internal mock audits, corrective action planning, and quality assurance systems that proactively meet DDS and CCL standards
- Process Optimization: Strategic alignment of staffing, policies, and workflows to minimize risk, elevate care delivery, and streamline compliance routines
Tailored Service Contracts
- Scope-Aligned Deliverables: Clearly defined services mapped to facility goals, licensing stages, and regulatory milestones (Title 17/22 & HCBS)—so providers know exactly what’s covered and expected
- Timeline & Milestone Clarity: Week-by-week project outlines with built-in checkpoints to track progress, address delays, and ensure alignment with Community Care Licensing timelines
- Regulatory-Embedded Language: Contract terms incorporate key compliance expectations and audit-prepared documentation to reduce liability and bolster credibility with funding and oversight bodies
- Professional Transparency: Built-in terms around revisions, communication protocols, and fee structures that reflect QualiCore's values of trust, accountability, and professional integrity
Quality Assurance Frameworks
- Person-Centered Metrics: Develop tools that evaluate care quality from the resident’s perspective—such as satisfaction surveys, communication logs, and personalized service assessments grounded in HCBS principles
- Regulatory Alignment Audits: Create compliance checklists and internal review protocols that mirror Title 17/22 standards and anticipate Community Care Licensing (CCLD) inspections
- Continuous Improvement Cycles: Implement structured feedback loops (staff debriefs, incident reviews, corrective action tracking) with clear documentation and timelines for resolution
- Staff Performance & Training Benchmarks: Monitor staff adherence to care plans, documentation requirements, and behavior support protocols with quarterly reviews and targeted training modules
Training and Development
- DSP Essentials & Compliance Foundations: Orientation and refresher modules covering resident rights, behavior support plans, documentation accuracy, and incident response—all grounded in HCBS principles and CCLD expectations
- Administrator Leadership Tracks: Focused development on facility oversight, regulatory updates, staff supervision, communication skills, and audit readiness strategies
- Customized In-Service Sessions: Topic-driven workshops (e.g. IPP implementation, emergency preparedness, cultural competence) tailored to site needs, with built-in assessments and completion certificates
- Performance Coaching & Feedback Loops: Follow-up support for sustained improvement, including coaching sessions, quality assurance check-ins, and actionable growth recommendations